Refund Policy

An account has a problem

Log in and check your accounts inside the warranty window printed on the listing. If one will not log in, is suspended, locked or limited, or does not match its listing, open a ticket from your order page with a screenshot before the window ends. It is replaced from the same listing, or refunded when nothing is left to replace it with. Logging in does not void the warranty.

A growth order falls short

If it never starts or stops before the ordered quantity, open a ticket. We follow it up with the delivery service: the order is finished, or the part that was not delivered is refunded. A drop after completion is refilled on Premium within the refill window of the service that filled it, and not on Standard.

Refunded in full

Orders paid for and never delivered, and payments taken twice.

Not covered

• Accounts suspended for bulk or automated activity, such as mass follows, mass replies, mass DMs or bots.
• Growth orders whose link went private, was deleted or changed mid-order.
• Reach, engagement or any other result of the post itself.
• Claims outside the window, and orders under a chargeback.